New Podcast: Dr. Anne Cope on Science That Makes Us #HurricaneStrong

Have you ever heard that closing your doors can limit damage in a windstorm? Do you know how many bathtubs worth of wind-driven water comes through an unprotected roof? Can you explain why something as innocuous as a soffit is relevant to the fate of your home? And, by the way, what exactly is a soffit?

If you want answers to these questions and more, this is the podcast for you.

Anne-Cope

Dr. Anne Cope, Chief Engineer, IBHS

My guest this week for Strong Homes, Safe Families! is Anne Cope, Ph.D., PE, Chief Engineer at the Insurance Institute for Business and Home Safety (IBHS). Anne is a member of the FLASH Technical Advisory Council, fellow UF Gator, and a great friend. We cover a lot of topics in this recording from science to policy and policy to practice, and I am sure you will find her engaging style not only enjoyable but insightful too.

This information is part of our effort to demystify the basics of a #HurricaneStrong home, so you and your family are ready when the next threat comes. Check out some topic highlights and timecodes below, but I recommend that you hit play, sit back, and enjoy!

  • How a passion for science created a professional journey. (0:54)
  • The importance of garage doors. (4:16)
  • Surprise! Research shows how shutting doors will limit damage. (5:28)
  • After ten years, what’s on tap at the IBHS lab? (7:41)
  • Ninety-percent of the time, significant house damage begins with garage door failure. (9:52)
  • Soffits: What do we need to know about the roof’s Achilles heel? (13:30)
  • Tech Tools and Toys: Practical use of drones to detect problems. (17:31)
  • Public Policy: Building codes, resilience, and the sealed roof deck. (19:37)
  • Water Intrusion: How much water can a hurricane push through your roof? Hint: we’re talking in terms of bathtubs. (20:15)
  • Natural Disaster Research, Reports, and Risk Communication: Find the findings and shine a light on them. (23:41)

Combined IBHS Lab and Fan Image

Click here to listen to this week’s Strong Homes, Safe Families! podcast episode, and don’t forget to subscribe, rate, share, and provide a review on iTunes. Don’t miss these helpful resources and links too:

Dr. Anne Cope – Biography (Here)
The IBHS Lab (Here)
Research on value of shutting doors (Here)
Research on garage doors (Here)
Roof Strengthening Checklist (Here)
Soffit Strengthening Checklist (Here)
Protecting Openings – Shutter Types/Cost Checklist (Here)

Just in case you missed our previous Strong Homes, Safe Families! episodes:

  1. #HurricaneStrong and the 2020 Season feat. National Hurricane Center Director Ken Graham
  2. The Scoop on Hurricane Shutters feat. Tim Robinson, Managing Partner of Global Protection Products and President of the International Hurricane Protection Association
  3. Skills + Supplies Today = Safety and Survival Tomorrow feat. Sean Reilly, District Manager for Lowe’s along North and South Carolina coast-between Myrtle Beach and Morehead City
  4. #HurricaneStrong Home Hacks that Save Time and Money feat. Bill Ferimer, Lowe’s Store Manager in Wilmington, North Carolina
  5. Have an Insurance Checkup and Make Your Policy #HurricaneStrong feat. Amanda Chase, State Farm Insurance Agent in Winter Park, Florida
  6. Take Steps Today for a Smooth Hurricane Claim Process Tomorrow feat. Elizabeth Gulick, VP of Claims Operations for USAA

New Podcast: Take Steps Today for a Smooth Hurricane Claim Process Tomorrow

Hurricane season is here. Are you fully prepared by having the right insurance? Do you have a home inventory to go along with your policy? Did you know that a detailed written, photographic, or video inventory of your belongings is the most effective way to plan for a claim?

Elizabeth Gulick

Elizabeth Gulick, VP of Claims Operations – USAA

This week’s Strong Homes, Safe Families! expert guest is Elizabeth Gulick, Vice President of Claims Operations for USAA and member of the FLASH Board of Directors. Elizabeth shares her experience on the best way to create a home insurance inventory and much more. She highlights consumer protection safeguards to follow as you’re going through the repair and rebuilding process, and many critical steps to ensure you’re ready should it happen ever again.

With Elizabeth’s excellent insights and our newest checklist (click here), you can ensure any future claims run smoothly. When you do, you will be on your way to #HurricaneStrong.

Topics:

  • After thirty-plus years responding to disasters (1:40), what is it like after a catastrophe strikes? (2:55)
  • Recover, Rebuild, Resolve: Understanding USAA’s commitment to resilience (4:25)
  • How does the insurance claim process work? (7:19)
  • What are some tips for choosing a contractor? (9:31)
  • What is a home inventory, and why is it critical? (11:14)
  • What are the five steps to help prepare for a claim? (11:38)
  • Now that the claim is complete, what do I do next? (15:56)

Click here to listen to this week’s Strong Homes, Safe Families! podcast episode, and don’t forget to subscribe, rate, share, and provide a review on iTunes. You can learn more about insurance and mitigation by downloading A Homeowners Insurance Guide to Natural Disasters or emailing your questions to info@flash.org today.

Just in case you missed our previous Strong Homes, Safe Families! episodes:

  1. #HurricaneStrong and the 2020 Season feat. National Hurricane Center Director Ken Graham
  2. The Scoop on Hurricane Shutters feat. Tim Robinson, Managing Partner of Global Protection Products and President of the International Hurricane Protection Association
  3. Skills + Supplies Today = Safety and Survival Tomorrow feat. Sean Reilly, District Manager for Lowe’s along North and South Carolina coast-between Myrtle Beach and Morehead City
  4. #HurricaneStrong Home Hacks that Save Time and Money feat. Bill Ferimer, Lowe’s Store Manager in Wilmington, North Carolina
  5. Have an Insurance Checkup and Make Your Policy #HurricaneStrong feat. Amanda Chase, State Farm Insurance Agent in Winter Park, Florida

New Podcast: Have an Insurance Checkup and Make Your Policy #HurricaneStrong

Are you in the dark about what your insurance policy will provide after a hurricane? Did you know that you may have coverage for food that spoils when the power fails even if your home isn’t damaged? Moreover, did you know that food spoilage coverage is often deductible-free?

Are you aware that a special, separate policy is required to cover flood? Did you know that flood policies have a 30-day waiting period? Will your coverage limits provide enough to repair and rebuild if your home is damaged?

These are the kinds of questions that you can answer during an annual insurance checkup to keep your policy current and keep you in the know before hurricanes strike.

Amanda Chase

Amanda Chase, State Farm Agent

This week’s Strong Homes, Safe Families! podcast interview and checklist (click here) focus on the insurance checkup or annual review—your way to make your policy #HurricaneStrong. My expert guest for this podcast is Amanda Chase, a State Farm insurance agent in Winter Park, Florida.

Topics Include:

  • Financial Security: Having the resources to repair and recover from hurricanes
  • Insurance Checkup: Review policies, obtain advice on coverage and updates
  • Hurricane Deductibles: How they work, when they kick in
  • Understand Exclusions and Eliminate Surprises: What a policy pays for (and doesn’t)
  • Capitalize on Building Codes: Save money on insurance with discounts for good building practices, safety features and more
  • Consumer Survey and COVID-19: More ready to get prepared to shelter at home safely
  • Power Outage Coverage: Reimbursement for loss of use and food spoilage
  • Control Uncontrollables: Know answers to questions to not fear the unknown

Click here to listen to this week’s Strong Homes, Safe Families! podcast episode, and don’t forget to subscribe, rate, share, and provide a review on iTunes. Learn more about insurance and mitigation by downloading A Homeowners Insurance Guide to Natural Disasters or emailing your question to info@flash.org.

New Podcast: #HurricaneStrong Home Hacks that Save Time and Money

Strengthening our homes for hurricane season to ensure damage prevention is more important than ever this year due to COVID-19 and the potential need for social distancing.

This week’s Strong Homes, Safe Families! podcast, checklists (click here), and feature video (click here) provide information about affordable ways to get your home #HurricaneStrong, so you and your family are ready for the already-busy season.

6-6-20 Soffits Fan Graphic Twitter V2

My guest expert for this podcast discussion is Bill Ferimer, Lowe’s Store Manager in Wilmington, North Carolina. This 15-minute discussion will get you well on your way.

 

Bill Ferimer

Bill Ferimer, Store Manager – Lowe’s

Topics Include:

  • Resilience: How to remain #HurricaneStrong, and bounce back from natural disasters
  • Damage Prevention – Steps to weather the wind and water:
    • Roof: Use caulking inside the attic for added strength
    • Soffits: Use caulking to ensure that soffits stay in place when it matters most
    • Openings: Use hurricane shutters to protect doors and windows
  • Timing: Prepare for hurricanes now and take strengthening your home seriously
  • #HurricaneStrong Survey: Increased intent to prepare
  • Projectiles: Around the yard, remove or anchor items such as swing sets to prevent damage
  • Gutters and Downspouts: Clean, clear, and functioning properly to direct water flow
  • Prep Kits: Must-haves include gutter tools, tarps, nails, hammers, ladders, buckets, chainsaws, and necessary accessories
  • Sandbags: Redirect stormwater and debris away from your home

How to Clean Gutters Image

Click here to listen to this week’s Strong Homes, Safe Families! podcast episode, and don’t forget to subscribe, rate, share, and provide a review on iTunes.

New Podcast: Skills + Supplies Today = Safety and Survival Tomorrow

What’s in your hurricane supply kit? Do you have what you need to make repairs after a storm? Can you safely operate a generator? How about a chainsaw?

5-27-20 Disaster Supply Checklist Graphic Final

This week’s podcast with checklists (click here) and videos provides the refresher you need to make sure you are #HurricaneStrong and ready for the June 1 start of hurricane season. My guest expert for this discussion on episode three of Strong Homes, Safe Families! is Sean Reilly, District Manager for Lowe’s along North and South Carolina coasts⁠—between Myrtle Beach and Morehead City. In this interview, Sean talks about the importance of individual and family preparedness by having adequate disaster know-how, supplies, and equipment.

Sean Reilly

Sean Reilly, District Manager – Lowe’s

Topics Include:

  • Front and Center: Sean’s fair share of storm experiences and hurricane challenges
  • Store Environment: Hurricane watches and potential for landfall sets the mood
  • People and Preparation: Lowe’s guides customers, associates, and communities
  • Think Outside the Box/Kit: People tend to forget other essentials, including a home battery phone charger, extra gasoline, and charcoal or propane to cook food
  • Sentimental Storage: Save pictures, videos, and documentation in waterproof areas
  • Equipment: Know how to safely use portable generators, chainsaws, and other tools

Generator with ButtonChainsaw with button

 

 

 

Please click here to listen to this week’s episode.

For those of you in Florida, don’t forget the Florida Disaster Preparedness Sales Tax Holiday is Friday, May 29 through Thursday, June 4, so it’s a great time to save on your supplies. If you’re stocking up at Lowe’s, look for the #HurricaneStrong signs in the store or visit www.HurricaneStrong.org to learn more.  

5-27-20 Lowe's Signage

 

New Podcast: The Scoop on Hurricane Shutters

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Before Mother Nature heads your way, are you prepared for hurricane season? My guest for Episode Two on Strong Homes, Safe Families! is Tim Robinson, managing partner of Global Protection Products and president of the International Hurricane Protection Association. In this interview Tim tells us everything you need to know to choose the right hurricane shutters for your home.

Topics Include:

  • About Tim: Firefighter, businessman, and philanthropist
  • Opening Protection: Windows, glass doors, and older openings
  • Code/Testing Requirements: Change is inevitable when building impact-rated products
  • Two Test Types: Wind cycle and impact resistance to approve products
  • Options: What are they? How are they mounted? How much do they cost?
  • Galvanized steel vs. aluminum panel
  • Clear or polycarbonate storm panel
  • Fabric panel
  • Accordion shutter
  • Roll-up shutter
  • Hinged-colonial or Bahama shutter
  • ROI: Insurance savings and discounts
  • Lessons Learned: No matter what shutter system is selected, maintain it regularly

Please click here to listen to this week’s episode and don’t miss our new Hurricane Shutter Comparison Checklist (click here).

Tim RobinsonTim Robinson, Managing Partner – Global Protection Products 

New Podcast: NHC Director Ken Graham – Getting #HurricaneStrong Ahead of the 2020 Season

Ken Graham
Ken Graham, Director – National Hurricane Center

Are you prepared to protect your family and home before hurricane season hits? Will you be able to bounce back swiftly? My guest this week on Strong Homes, Safe Families! is Ken Graham from the National Hurricane Center in Miami, and he shares plenty of insights about how to stay safe.

Ken and I talk about the science, public policy, and practice of being better prepared for hurricanes, including a discussion of COVID-19. Please click here to listen to this week’s episode.

Topics Include:

  • Rising Water Evacuation: Why and when Ken decided to become a meteorologist
  • Disaster Resilience: Bouncing back to recover quickly from a hurricane is possible
  • Science: Meteorological breakthrough with track forecast and ability to narrow errors
  • Public Policy: Best practices to be resilient by knowing when and where to evacuate
  • Practice: Risk communication, perception, decision-making, and other human factors
  • Tech Tools: People flee storms, but hurricane hunters use technology to collect data
  • Preparation: Positive impact due to COVID-19 pandemic

“Little wiggles in the forecast matter. Everyone listening needs to understand that a 20- or 40-mile wiggle can make the difference to someone on the ground experiencing a foot of storm surge or maybe ten of feet storm surge.” – Ken Graham

LCH and Ken Graham

National Weather Service New Orleans/Baton Rouge team members, Ken Graham, and Leslie Chapman-Henderson strike the #HurricaneStrong “Pose”

Research Finds Consumer Overconfidence Regarding Building Codes in Disaster-Exposed Communities

Nonprofit Federal Alliance for Safe Homes (FLASH) announces a research-informed initiative to address missing or outdated building codes across the United States

Building Code Statistic Graphic Shareable

The nonprofit Federal Alliance for Safe Homes (FLASH)® Partnership today announced consumer research findings and analysis underpinning a new transparency initiative entitled, No Code. No Confidence. Inspect to Protect.org. The organization created the effort after consumer surveys revealed that Americans are highly confident that building codes are already “in place” even though most communities at-risk for disaster are without necessary structural codes and standards for safe and optimal building performance.

The new commentary Why Americans Aren’t Concerned About Building Codes (even though they should be), outlines the research effort and introduces InspectToProtect.org—a new website that provides current residential building code statuses in an easy-to-understand format. The paper previews new Public Service Announcements, animations, and other program elements as well.

Two separate tracks informed to the campaign creation. First, behavior-focused studies indicated that while most consumers are not concerned or interested in codes, they strongly rejected the idea that codes may be absent or inadequate. Moreover, eight of ten assumed, incorrectly, that they are at least moderately protected by building codes. Another two-thirds of those surveyed indicated they would be very or extremely concerned to learn they had no code at all using words such as terrified to describe the scenario.

A companion effort focused on engineering analysis of residential building codes in more than twenty-three thousand U.S. cities and towns facing floods, high wind, hurricane, seismic, or tornado hazards. The analysis revealed that only 7,265 of the 23,000 communities had building codes with disaster-resistant provisions incorporated for both commercial and residential codes. This means that 69% of evaluated U.S. communities facing one or more of the above-described hazards is doing so without the benefit of current, relevant structural building codes.

“The research validates what we have always believed. Consumers are largely unaware of the dangerous gap between building code adoption, enforcement, and disaster risk,” said FLASH President and CEO Leslie Chapman-Henderson. “They do not understand that they may live in a community without the protection of current, modern building codes and standards. That is why we’re providing them with a way to find out where they stand.”

InspectToProtect.org allows consumers to identify the building codes used in their community currently by inputting their address to see a map with a color-coded analysis of red, yellow, green, or black. The colors indicate residential code versions based on the best available, verified national data, and reflect the status of International Residential Code (IRC) model adoption. Consumers should contact their local building or planning department to learn about the code enforcement requirements as well as they may be voluntary, mandatory, or nonexistent.

“The best way to predict home performance before a disaster is to understand how it was built,” said Chapman-Henderson. “That’s why we are bringing this information out in the open. The No Code. No Confidence. initiative and InspectToProtect.org website are unprecedented efforts to de-complicate building codes for consumers and empower them with the knowledge to better prepare for severe weather events and natural disasters.”

Today, FLASH is launching a communication campaign to promote the new initiative. The campaign includes thought-provoking Public Service Announcements like the “Four-way Stop”, and a 2D movie trailer animation depicting the “Tale of Two Towns.” Social media advertising will help drive consumers to the website as well.

The project is a multi-year effort and new elements and data will be continuously incorporated.

Learn more at www.flash.org, email to Zoe@flash.org, or call (877) 221-SAFE (7233).

About FLASH

The nonprofit Federal Alliance for Safe Homes (FLASH) is the country’s leading consumer advocate for strengthening homes and safeguarding families from natural and manmade disasters. The FLASH partnership includes more than 100 innovative and diverse organizations that share a vision of making America a more disaster-resilient nation including: BASF Corporation, FEMA, Florida Division of Emergency Management, Huber Engineered Woods, International Code Council, ISO, Lowe’s, National Weather Service, Portland Cement Association, Simpson Strong-Tie, State Farm, and USAA. In 2008, FLASH, and Disney opened the interactive weather experience StormStruck: A Tale of Two Homes, in Lake Buena Vista, FL. Learn more about FLASH and access free consumer resources by visiting http://www.flash.org, calling toll-free (877) 221- SAFE (7233), following @federalalliance on Twitter, on Facebook.com/federalalliance, and the FLASH blog – Protect Your Home in a FLASH.

“Learning from the 2017 Disasters to Create a Reliably Resilient U.S” Commentary Paper Now Available

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The final, edited commentary paper entitled, “Learning from the 2017 Disasters to Create a Reliably Resilient U.S.” is now available. Please access the updated and complete version here.

 

All Disasters Are Local, But Decentralization Should Not Dilute Resilience

This is the ninth installment from our new commentary paper entitled, “Learning from the 2017 Disasters to Create a Reliably Resilient U.S.” The full commentary will be shared on June 1 to mark the beginning of the 2018 hurricane season.

As a disaster safety community of citizens, policymakers, practitioners, and scientists, we must focus on catastrophes one at a time. We handle them as they occur, responding generously with resources and national empathy. But we often lose the momentum of public support too swiftly to affect sweeping policy changes. Lessons are learned and sometimes preserved locally, but we run out of momentum to create or sustain change beyond the affected area.

Unfortunately, this approach has created a hodgepodge system of different resilience levels across the country depending on where you live. States like California have not only embraced minimum seismic building codes, but they are now looking to performance-based codes that will go beyond life safety to preserve property too. Contrast that with those counties in Texas that either do not adopt or do not enforce residential building codes.

This local approach is rational in a world where resources are finite, and disasters are an uncertainty. But it sustains a costly cycle of “Build-Destroy-Rebuild” because leaders sometimes have little incentive to create resilience through building code adoption and enforcement or other “DisasterSmart” policies.

Again, it is understandable. Why act differently so long as communities can expect generous post-disaster relief dollars with few strings attached?

One might counter these observations with the fact that states and local governments have self-determination. That is true. But self-determination without self-funding is inequitable. First, it is unfair to the affected homeowners who bear the cost of insurance deductibles and loss of quality of life during extended, disruptive recovery periods. Additionally, it is unfair to taxpayers beyond the disaster zone who pay through billion-dollar relief grants and subsidized programs like flood insurance.

The cost of disasters can be mitigated by implementing resilience tools like building codes and research-informed risk communication. That is why we are calling for local and state leaders to put strong, modern building codes and communication plans in place before disasters strike. The current system of incomplete resilience leaves U.S. communities on a roller coaster of life safety threats and economic whiplash driven by weather and earth movement, but we can blunt those extremes when we commit to best practices and proven policies.

After the 2017 experience, we see a legacy taking shape. We are moving beyond only a defined community of disaster safety stakeholders who understand and support the policies and practices necessary to affect change. We are moving on to a new and growing public where everyone values and understands that every city, county, township, tribe, and village can innovate and become resilient through leadership and resolve.

This brings us back to the wisdom of one of the world’s greatest leaders during times of crisis, Winston Churchill, who stated, “Success is not final, failure is not fatal: it is the courage to continue that counts.”

We are committed to continuing, together, until we break the build-destroy-rebuild cycle once and for all.